1. Information We Collect

1.1 Photos You Upload

When you upload photos to create your memory video, we temporarily process them to generate your result.

These photos may be stored only for the limited time needed to complete your video generation and deliver your download link.

We do not:

• use your photos to train AI models
• sell your photos
• share your photos with third parties (except essential processors like hosting providers)

Photos are automatically removed from our system after processing or after a short retention window for re-download (if applicable).

1.2 Account Information

If you create an account, we may collect:

• your email address
• password (encrypted)
• account settings

1.3 Payment Information

All payments are handled securely by third-party payment processors (e.g., Stripe).

We never store your full credit card number.

1.4 Automatically Collected Information

Like most websites, we collect:

• IP address
• browser type
• device information
• usage data
• pages viewed
• actions taken on the site

This helps us improve performance and prevent abuse.

1.5 Cookies & Tracking

We use cookies to:

• keep you logged in
• remember preferences
• analyze traffic and improve the service

You can disable cookies in your browser settings.

2. How We Use Your Information

We use information to:

• generate your memory video
• provide, maintain, and improve the service
• process payments
• offer support
• detect and prevent misuse or fraud
• communicate updates or important notices

We do not use your photos or personal information to train AI models.

3. How Long We Keep Your Data

• Photos: stored only temporarily for processing and short-term delivery, then automatically removed.
• Generated videos: may be temporarily stored for user re-download.
• Account data: kept until you delete your account.
• Analytics & logs: kept for reasonable operational and security purposes.

4. How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

• encrypted connections (HTTPS)
• secure servers
• restricted access
• encrypted credentials

No method of transmission is 100% secure, but we work to maintain a strong security posture.

5. Third-Party Services

We may use trusted third-party providers for:

• payment processing
• cloud hosting
• analytics
• email delivery

These services only receive the information necessary to perform their functions and must protect it in accordance with their own policies.

We do not sell personal data to advertisers or data brokers.

6. Children's Privacy

Momently.photos is not intended for children under 13.

If you believe a child has submitted personal information, contact us and we will remove it promptly.

7. Your Rights

Depending on your location, you may have rights such as:

• access to personal data
• correction of inaccurate data
• deletion of your data
• withdrawal of consent
• export of your data

To submit a request, contact us at privacy@momently.photos.

8. Data Transfers

Your data may be processed on servers located in various regions.

By using our service, you consent to any necessary international data transfers.

We ensure that transfers are done in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy periodically.

If we make significant changes, we will notify users via the website or email.

The "Last updated" date reflects the most recent version.

Your continued use of Momently.photos means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

privacy@momently.photos

Momently.photos Support Team